Privacy Policy

Privacy Policy - Your Privacy Matters to Us

Last Updated: March 10, 2026

At Sole Desire, Inc., we are committed to safeguarding your personal information. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect your data when you use our website or make a purchase.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect
We collect information to process your orders, enhance your experience, and keep your transactions secure.

Information You Provide:
When you interact with us, such as placing an order or creating an account, we may collect:

  • Name, contact details (email, phone)

  • Shipping and billing addresses

  • Payment information (processed securely by our payment providers)

Automatically Collected Information:
When visiting our website, we may automatically gather:

  • IP address and device type

  • Browser and operating system data

  • Cookies and tracking technologies for activity data

2. How We Use Your Information
We use the data to:

  • Process Orders: Confirm, ship, and track your purchases

  • Enhance Experience: Customize content and product recommendations

  • Communicate: Respond to inquiries and send updates or promotions

  • Ensure Security: Detect fraud and maintain account safety

3. Data Security
We prioritize your data protection:

  • Encryption: Payment data is securely processed via SSL encryption

  • Access Control: Personal information is only accessible to authorized personnel

  • No Card Storage: We don’t retain your credit or debit card details after transactions

4. Sharing with Third Parties
We don’t sell, rent, or trade your data. However, we may share it with trusted service providers assisting in order fulfillment or marketing. These third-party partners, such as Meta (Facebook/Instagram) and Google, may use cookies for personalized advertising. You can opt out through their platforms.

5. Cookies & Tracking
We use cookies to improve your experience:

  • Necessary Cookies: Essential for site functions like shopping cart

  • Performance Cookies: Help analyze site use and improve performance

  • Marketing Cookies: Enable personalized ads

You can manage or disable cookies in your browser settings, but some features may not work properly.

6. Third-Party Links
Our website may contain links to third-party sites. We’re not responsible for their privacy practices or security. Review their privacy policies before sharing any information.

7. California Privacy Rights (CalOPPA)
In compliance with CalOPPA, we:

  • Allow anonymous browsing

  • Provide easy access to this Privacy Policy

  • Notify users of updates via the website

8. Children’s Privacy
We do not knowingly collect information from children under 13. If we discover such data, it will be deleted. Parents can contact us for data removal.

9. Data Breaches
If a data breach occurs, we will notify affected users via email within 7 business days and post a notice on our website.

10. Email Communications
We collect your email for order updates and marketing communications (if opted in). You can unsubscribe anytime via the link provided in our emails.

11. Your Choices
You have the right to:

  • Review, update, or correct your information

  • Opt-out of marketing communications

  • Disable cookies in your browser settings (some features may be limited)